PRIVACY POLICY

Effective Date: June 1, 2025 | Last Updated: June 1, 2025

INTRODUCTION

NOZERO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application NOZERO (the "App"). Please read this Privacy Policy carefully.

INFORMATION WE COLLECT

Information You Provide to Us

  • Account Information: Username, email address, and password when you create an account
  • Profile Information: Personal goals, obstacles, preferences, and other profile details you choose to share
  • Journal Entries: Personal reflections and journal content you create within the App
  • Check-in Data: Daily check-in responses and streak information
  • Communication: Messages you send to us for support or feedback

Information Automatically Collected

  • Usage Data: Information about how you use the App, including features accessed, time spent, and interaction patterns
  • Device Information: Device type, operating system version, unique device identifiers, and mobile network information
  • Log Data: App crashes, system activity, and other diagnostic data
  • Notification Data: Information about notification delivery and interaction

Information from Third Parties

  • AI Processing: We use OpenAI's services to provide personalized content and responses. Your data shared with OpenAI is processed according to their privacy policy
  • Payment Processing: Subscription and payment information processed through RevenueCat and Apple's App Store

HOW WE USE YOUR INFORMATION

We use the collected information to:

  • Provide and maintain the App's functionality
  • Personalize your experience with AI-generated content and recommendations
  • Process subscription payments and manage your account
  • Send you notifications and reminders based on your preferences
  • Improve the App's features and user experience
  • Provide customer support and respond to your inquiries
  • Ensure the security and integrity of the App
  • Comply with legal obligations

INFORMATION SHARING AND DISCLOSURE

Third-Party Service Providers

We may share your information with:

  • OpenAI: For AI-powered personalization and content generation
  • RevenueCat: For subscription management and payment processing
  • Apple: Through App Store Connect for app analytics and crash reporting
  • Cloud Storage Providers: For secure data backup and synchronization

Legal Requirements

We may disclose your information if required by law or in response to:

  • Legal process or government requests
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities
  • Enforcement of our Terms of Service

DATA STORAGE AND SECURITY

Local Storage: Most of your personal data is stored locally on your device using secure storage mechanisms.

Cloud Storage: Some data may be stored in secure cloud storage to enable synchronization across devices and provide backup functionality.

Security Measures: We implement appropriate technical and organizational measures to protect your information, including encryption of sensitive data, regular security assessments, access controls and authentication, and secure data transmission protocols.

YOUR RIGHTS AND CHOICES

You can:

  • Access and update your profile information within the App
  • Export your data by contacting us
  • Delete your account and associated data
  • Opt-out of certain notifications and communications

CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect about you
  • Delete your personal information
  • Opt-out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

EUROPEAN PRIVACY RIGHTS (GDPR)

If you are in the European Economic Area, you have additional rights including:

  • Right of access to your personal data
  • Right to rectify inaccurate personal data
  • Right to erasure of your personal data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@nozero.pro

For specific privacy-related requests, please include "Privacy Request" in the subject line of your email.